Agree the details before production.
Your email quote and approved brief establish the project requirements. Please resolve any differences in scope or specifications before work proceeds.
Scope and deliverables
Confirm the service, dimensions, required outputs, software compatibility, editing needs, price and schedule. Items such as native source files, additional exports or changes to the approved artwork should be listed explicitly.
Artwork permissions and approval
You must own or be authorized to supply the designs, logos, text, fonts and reference material in your brief. Check spelling, colours and the agreed design version before approving work.
Payment, revisions and changes
Use the reference, currency and amount in the agreed quote when arranging payment. The studio checks the transaction before confirming the next production step. Discuss revision scope, cancellations or refunds with the studio; no fixed entitlement or timing is implied beyond the terms agreed for your project.
Delivery and production checks
Files are delivered by email or another agreed method. Keep your own copies and check the delivery against the approved requirements. Your decorator or printer is responsible for its production setup, including a test sew-out or appropriate print approval before a batch is made.
Need to clarify a requirement before sending artwork?
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